Tignes · 2100 m
Chalet Quezac
+38%vs. last season
Savoie · Haute-Savoie · Lyon
Property management
that takes care
of your property.
SmartStay handles short-term and seasonal rental management for exceptional properties: guest welcome, hospitality standards, maintenance, dynamic pricing, quarterly reporting. One conversation, one team, one point of contact.
Free annual revenue projection · 48 h response · No commitment
Chalet Félix · La Clusaz
2025-26 season
+150 properties managed
Premium hospitality
3 hotels operated
Average uplift
+34 % vs. self-management
01 / Services
A team that watches over your property — so you no longer have to.
01
Guest welcome
Personalised check-in at any hour for exceptional chalets and apartments: key handover, on-site briefing, human presence. Never a lockbox.
02
Hotel-grade housekeeping
Professional linen, welcome amenities, attention to detail. A 5-star hotel standard at every rotation.
03
Maintenance & trades
Small repairs handled in-house, vetted network of trades for everything else. Transparent quotes, no surprises.
04
Yield & reporting
Seasonal yield management, multi-platform distribution, clear and complete quarterly reports.
02 / Method
From the first visit — to the first guest, in four steps.
I
Visit & estimate
We visit your property, measure its potential, and produce a realistic annual projection — no commitment.
II
Staging
Professional photo shoot, listings written in three languages, decor recommendations if needed.
III
Distribution
Listed on Airbnb, Booking, premium platforms and our own network. Pricing adjusted weekly.
IV
Daily care
Welcome, housekeeping, maintenance, owner communication. A local team that lives the territory.
48-hour response · no commitment
03 / Portfolio
Some of the properties — we manage.
La Clusaz
Chalet Félix
4,96guest rating
Tignes · Val Claret
Black Diamond Hôtel ★★★★★
94%occupancy rate
Annecy
Néostelia · Appart-hôtel
+29%vs. last season
Owner reviews
Highly satisfied with this Airbnb concierge in Lyon — the team is responsive, professional and handles every detail with care, from guest management to housekeeping. My apartment is beautifully presented, guests are happy, and I save invaluable time every day.
Rémy Collomb
Lyon · Appartement
I entrusted my Courchevel chalet to this concierge and I'm delighted with the result. Everything is handled with great care, guests are well looked after, and the quality of service is consistently there. Being able to rent with total peace of mind, without managing on-site constraints, is a real luxury.
Pierre Bégué
Courchevel · Chalet
Listed on
Airbnb Plus·Booking Preferred·VRBO·Le Collectionist·Marriott Homes
From the journal
Insights from the field
Travel guides
Local guides for your guests
We publish a full travel guide per destination — what locals actually recommend, hidden addresses, day-by-day itineraries. Ready to share with your guests in their booking confirmation.
Traveller guide
Lyon, by a local
Authentic bouchons, hidden traboules, neighbourhood tips, 1/2/3-day itineraries — the complete guide we share with our guests so they don't miss anything in the city.
Read the Lyon guide →
Traveller guide
Chamonix, by a local
Aiguille du Midi, Mer de Glace, paragliding facing Mont Blanc, high-altitude refuges, Michelin restaurants, legendary après-ski — the complete guide to the world capital of mountaineering.
Read the Chamonix guide →
Traveller guide
Annecy, by a local
The lake, the old town, the best lakeside terraces, Michelin restaurants, paragliding, cycling around the lake — the complete guide we, the Annecy-based team, share with our guests.
Read the Annecy guide →
Traveller guide
Megève, by a local
Chic chalets, mythic Mont d'Arbois skiing, summer golf, 3-star Flocons de Sel, hushed après-ski: the complete guide to this authentic Alpine village shaped by the Rothschilds.
Read the Megève guide →
Traveller guide
Courchevel, by a local
1850, 1650, 1550, Le Praz: the four levels and their vibes, the palaces, the 3-star restaurants, off-piste in the 3 Vallées, iconic après-ski. To decode Courchevel without illusions.
Read the Courchevel guide →
Traveller guide
Val d'Isère, by a local
Espace Killy, Bellevarde off-piste, 2-star Atelier d'Edmond, Dick's Tea Bar and La Folie Douce: the complete guide to one of the Alps' most iconic resorts.
Read the Val d'Isère guide →
Traveller guide
Tignes, by a local
Grande Motte glacier, summer skiing, Espace Killy, Lake Tignes for summer activities, 5-star Black Diamond hotel managed by SmartStay: the complete year-round guide.
Read the Tignes guide →
Traveller guide
Méribel, by a local
Heart of the 3 Vallées, 100% wooden architecture preserved since 1937, the legendary Rond Point, Michelin dining, British heritage: the complete guide to the village that founded the resort.
Read the Méribel guide →
Traveller guide
Val Thorens, by a local
Europe's highest resort at 2,300m, top of the 3 Vallées, Cime Caron 3,200m, Péclet glacier, Europe's longest 6 km toboggan: the complete high-altitude guide.
Read the Val Thorens guide →
Traveller guide
La Clusaz, by a local
Authentic Aravis village, birthplace of Reblochon AOP, Beauregard plateau, Col des Aravis, Michelin-starred Le Symphonie: the complete guide, 30 minutes from Annecy.
Read the La Clusaz guide →
Traveller guide
La Plagne, by a local
11 villages decoded, Paradiski 425 km area, 1992 Olympic bobsleigh (the only public one in France), Vanoise Express, Champagny-en-Vanoise: the complete guide to the archipelago resort.
Read the La Plagne guide →
04 · Let's talk about your property
Shall we talk about your property?
Get a revenue projection within 48 hours, or simply talk to our team to learn how we work.
First meeting free · 100 % confidential · No commitment
Send us a message